Here's the problem: they're all selling you their product. Nobody in that lineup is paid to tell you which platform is actually right for your business.
That's where DelaxCom LLC is different.
We Don't Sell One Platform. We Have Access to Nearly All of Them.
DelaxCom LLC maintains partner-level access across virtually the entire UCaaS landscape — RingCentral, Zoom Phone, 8x8, Dialpad, Nextiva, GoTo Connect, Vonage, Cisco Webex Calling, Microsoft Teams Phone, and more. That single fact changes everything about how we work with you.
Because we aren't locked into a single vendor, our recommendation is driven by exactly one thing: fit. Your call volumes. Your locations. Your integrations — whether that's Salesforce, Microsoft 365, or a custom CRM. Your compliance requirements. Your budget. We map your actual needs against the real strengths and weaknesses of each platform, then negotiate the deal on your behalf.
What Multi-Platform Access Means for You
Honest comparisons, not sales pitches. We'll tell you when RingCentral's contact center capabilities justify the premium — and we'll tell you when a leaner platform like Dialpad or Nextiva delivers everything you need for less. We know where each platform shines and where each one frustrates its customers, because we work inside all of them.
Better pricing than going direct. Partner channels frequently unlock pricing and promotions that aren't available on a vendor's public website. When we bring your business to a platform, we bring negotiating leverage with it.
One point of contact, forever. Ports, provisioning, user onboarding, troubleshooting, renewals — you call DelaxCom, not a 1-800 queue. If your needs change in two years and a different platform makes more sense, we handle the migration too. Your communications strategy shouldn't be held hostage by a single vendor relationship.
Integration done right. As a Microsoft licensing partner and AI integration specialist, we don't stop at installing a phone system. We connect your UCaaS platform to Teams, your CRM, and emerging AI tools — call transcription, sentiment analysis, intelligent routing — so your communications stack actually works as one system.
The Cost of Choosing Wrong
Businesses that pick a UCaaS platform from a sales demo routinely discover the hidden costs later: per-feature upcharges, integration gaps, contact center add-ons that double the bill, or contracts that punish growth. Switching platforms mid-contract is expensive and disruptive. Choosing correctly the first time — with an advisor who knows the whole market — is the cheapest decision you'll make all year.
Let's Find Your Fit
The consultation costs you nothing. Tell us how your team communicates today, and we'll come back with a side-by-side comparison across the platforms that fit — with real pricing, not list pricing.
DelaxCom LLC — Johnson, Iowa 📧 contact@delaxcom.com | 📞 515-298-7392
Fiber optic internet • Microsoft licensing • UCaaS • AI integration • Websites in 24 hours
Written by the team at DelaxCom LLC, an independent IT and telecom consultancy in Johnston, Iowa. Questions about your own setup? Call 515-298-7392 or email contact@delaxcom.com.